
Growth
Sales Planning: Why Your Target Market Is Probably Too Big (and How to Define Your Ideal Client Profile)
Sales planning gets a whole lot easier when you stop asking who you could sell to and start looking at where you already do your best work.
Sales planning gets a whole lot easier when you stop asking who you could sell to and start looking at where you already do your best work.
It's planning season. For some larger organizations, the decks are already built, budgets are getting their final approvals, and next year's targets have been argued over enough times that everyone is ready to stop talking about them.
For a lot of small and midsize businesses? Planning is happening right now, or it's about to happen. Or everyone keeps saying, "We really need to get together and plan for next year," which, technically, is a stage of planning.
What's Your Sales Strategy?
And when the sales conversation finally begins, it often starts with some version of this: Who are we going after next year? Manufacturers. Schools. Professional services firms. Companies in the Midwest.
Okay. That's a start, but it's nowhere near a sales strategy. "Manufacturing in the Midwest" is not an ideal client profile. There are tens of thousands of manufacturers across the Midwest. In fact, the number is tipping just under 80,000 of them.
Are you planning to sell to all of them?
Do they all have the same challenges?
Do they all buy the same way?
Are they all equally profitable for you to serve?
Does your team understand their business equally well?
Of course not. And yet this is where a lot of annual sales plans stop. We pick an industry. Maybe a geography. Maybe a company size. Then someone buys a list and sales gets told to start prospecting.
The better conversation is a little different: Where have we already done our best work — and why was it so good?
That question changes everything.
Get Specific
Start with the evidence you already have. Before you spend hours researching new markets, look at the customers, projects, and relationships already inside your business. Your CRM and sales analytics should help you answer:
- Which projects were the most profitable?
- Which clients were easiest to work with?
- Where did your team create the most value?
- Which projects turned into additional work?
- Where did the client immediately understand what you brought to the table?
- Which customers would you happily clone ten times?
And maybe just as importantly: Which ones wouldn't you?
It's Okay to Say No (and Actually Good!)
That's where planning starts getting useful.
Maybe your team has historically worked with Tier 2 automotive suppliers, but every engagement involves long sales cycles, difficult procurement, pricing pressure, and processes that don't fit the way your team works.
Cross them out.
Maybe companies under $5 million in revenue regularly need your help but struggle to afford the level of support required to create a good outcome.
Cross them out.
Maybe you've described your geography as "the Midwest," but when you actually look at your strongest relationships, referrals, win rates, and project outcomes, the Great Lakes region dramatically outperforms everything else.
Good. Keep narrowing.
This isn't about deciding who isn't worthy of working with your company. It's about understanding where your company is built to perform exceptionally well.
Get Everyone Involved
This shouldn't be a sales-only conversation. One of the biggest mistakes in sales planning is locking the sales team in a room and asking them to create the sales plan.
Sales has part of the answer. Marketing does too. So does operations. So does finance. And absolutely so does the owner or leadership team.
Here's what each tells you:
- Sales can tell you where conversations feel natural and where deals constantly stall.
- Marketing can tell you which audiences engage, what language resonates, and what brings people through the door.
- Operations knows which types of customers and projects the business delivers exceptionally well — and which ones quietly create chaos behind the scenes.
- Finance can tell you where revenue actually turns into profit.
- Leadership can add context about where the organization wants to go and what capabilities it wants to build.
Put those perspectives together and suddenly your ideal client profile becomes a whole lot more useful than "Manufacturers with 50–500 employees." Maybe it becomes:
A privately held manufacturer in the Great Lakes region, between $15 million and $100 million in revenue, experiencing growth or leadership transition, with operational complexity across multiple teams and a leadership group that knows its current systems and processes aren't keeping up.
Now we've got something to work with.
I Know It's Scary
Planning should make the market smaller. This is the part that can feel uncomfortable, especially when growth is the goal.
There's a little voice saying: Wait. We need more opportunities, and you're telling me to eliminate potential customers?
Yep. Because focus doesn't make the opportunity smaller. It makes the opportunity clearer.
You may start with a market containing tens of thousands of companies and slowly eliminate 90% of them.
Wrong geography.
Wrong size.
Wrong ownership structure.
Wrong needs.
Wrong buying behavior.
Wrong project fit.
Wrong margin.
And then you look at what remains and realize: Holy crap. There are still 7,000 companies that look almost exactly like the businesses where we already thrive.
That feels very different. Now we're not trying to find everyone. We're trying to find them.
Build the Most Personalized Solution
That's when sales and marketing plans become transparent. Once the audience becomes clear, everything downstream gets easier:
- Marketing campaigns stop trying to say everything to everyone.
- Success stories become relatable because prospects recognize their own problems in them.
- Content gets more specific.
- Events and partnerships become easier to choose.
- Outbound lists get smaller and dramatically more relevant.
- Sales conversations feel more natural because your team understands the environment, the terminology, the problems, and the patterns.
Even qualification gets easier. You start recognizing good opportunities faster — and getting comfortable walking away from bad ones sooner.
That laser focus creates more value. More value brings bigger revenues. That's what alignment between sales, marketing, operations, and leadership — real revenue operations — can create. Not another 42-slide annual strategy deck.
Clarity.
Look at Your Successes
Don't start next year's sales plan with a revenue target. Of course you need the number. But "grow revenue 20%" isn't much of a strategy. Start with the work.
Look backward before you look forward:
- Find the projects you're proud of.
- Find the customers who got the most value.
- Find the engagements your team would gladly do again.
- Understand what made those relationships work.
- Then start subtracting.
Your ideal customer probably isn't hiding in some complicated market research model. There's a pretty good chance they're already doing business with you. You just need the right people in the room long enough to notice the pattern.
And once you do? Double down.
Need Support?
If you want help building a focused sales plan, defining your ideal client profile, or improving your sales process, let's connect.
Frequently asked questions
What is an ideal client profile (ICP)?
An ideal client profile describes the specific type of company where your business delivers the most value and profit — defined by industry, geography, revenue, ownership structure, needs, and buying behavior, not just a broad market like 'manufacturing in the Midwest.'
Why should my target market be smaller?
Focus doesn't shrink the opportunity; it clarifies it. A narrower market makes marketing more relevant, outbound lists more targeted, and sales conversations more natural, which leads to higher win rates and better margins.
How do I start sales planning for next year?
Look backward before you look forward. Review your most profitable projects, easiest clients, and engagements that turned into repeat work, then identify what made them succeed and subtract the customer types that don't fit.
Who should be involved in sales planning?
Sales, marketing, operations, finance, and leadership. Each sees a different part of the picture — from where deals stall to where revenue actually turns into profit — and together they create a far more useful ideal client profile.
Is it okay to turn away potential customers?
Yes. Saying no to poor-fit customers frees your team to focus on the clients you serve exceptionally well. It isn't about who is worthy; it's about where your business is built to perform.
Should a sales plan start with a revenue target?
You need the number, but 'grow revenue 20%' isn't a strategy. Start with the work you do best and the customers who got the most value, then build targets around that focus.